IAicon Brand toner cartridge and ink cartridge.High quality and Competitive price for ink cartridge,toner cartridge,printer consumable
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FAQ

FAQ

FAQ Q: Ask for pricelist
A: We will be happy to give you a quotation upon receipt of your details requirements
like specific models and quantity per model. OR Thanks for your interest in our products.
Please find the attached price lists for XX products.


Q:Minimum Order Quantity (MOQ)
A: Our Minimum order Quantity per order is USD3, 000. Extra handling charge of
USD50 will be charged for order below MOQ.


Q:Do you think it is ok to mention specific customer in specific country)
A: Aicon clients are located in over 50 countries spanning Europe, the Americas,
Asia, Africa and the Middle East. Our customers include:
--Several big suppliers of imaging products in Europe
-One of the biggest vendors of imaging produc in Australia
-Aicon distributors in more than 10 countries
--More than 30 different private packing customers
--Distributors and importers of printer and copier consumables all over the worlds,
big and small
--On-line shops and retailers


Q:Production Lead time or delivery time
A: For sample order or trial order, Usually 3 working days to 7 working days.
Usually our production lead-time will be around 10 days to 14 working days.
We will confirm the estimated ex-factory date and availability of our products
in 1 working days upon receipt of your formal order.


Q:Delivery term
A: Fob Zhuhai We are also able to recommend the suitable courier/forwarders and
pay for the courier/delivery cost on behalf of our customers.


Q:Payment term
A: TT in advance/LC at sight(over 25,000USD), Western Union. We do not accept cash,
check or payment by credit card Better payment may be given if the customers are qualified.
Need approval from Simone.


Q:Request to visit
A: Welcome you to visit our facotry at any time.
Please confirm the time and how many people will come to visit after you have fixed your
schedule. We will arrange a meeting with you in our XX office. Please inform us in advance
if you need to get any samples or other information so that we can arrange prior to the meeting.
Attached are some pictures of our factory for your reference. If there is any questions,
please feel free to let us know.


Q:Request for sample
A: Thank you for your sample order, could you please confirm the items and the
quantity you need so that we can arrange the sample order for you? We can offer
free samples if the total amount is under 30USD. Usually we don’t provide free
samples if the sample fee is over 30USD, but In order to encourage our business
relationship, I will try my best to apply for the free samples from our 
General Manager, but we need your below information as support.
Thanks for you understanding..


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